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Terms & Conditions

These Terms & Conditions govern your access to and use of Smriti IVF & Fertility Centre’s website and services.

Welcome to Smriti IVF

  • By accessing, browsing, or using the Smriti IVF website or by availing any services provided by Smriti IVF, you agree to be bound by the following Terms & Conditions. These Terms apply to all users of the website and to all services offered by Smriti IVF, whether provided online, through communication channels, or at our clinic premises. You are advised to read these Terms carefully before proceeding, as they govern your use of our website and services.
  • For clarity, these Terms & Conditions apply to all fertility-related services, consultations, information, and facilities offered by Smriti IVF. In order to deliver our services effectively, Smriti IVF may collect and use certain personal information, such as your name, contact details, and other information provided by you during enquiries or treatment processes.
  • If you do not agree with any part of these Terms & Conditions, you should not use our website or services.

1. Terms of Use

  • The term “User” refers to any individual who visits, accesses, browses, or uses the Smriti IVF website or its services. The terms “Smriti IVF”, “we”, “us”, or “our” refer to Smriti IVF, its management, medical professionals, staff, and associated entities. The term “Website” refers to the official website of Smriti IVF that is owned, managed, and operated by Smriti IVF.
  • By accessing or using the Website, you agree to comply with and be legally bound by these Terms & Conditions governing your use of the Website and related services. Additional rules or notices may govern certain sections or features of the Website.
  • In the event of any inconsistency between these Terms and any specific terms applicable to a particular section, the specific terms shall apply only to that section, while these Terms shall continue to apply to all other uses of the Website.

2. Disclaimer

  • The information available on this website is provided only to give general details about Smriti IVF and the services we offer. It is not intended to be complete medical guidance or a substitute for professional consultation.
  • Smriti IVF may update, modify, or remove any content on this website at any time without prior notice. This includes information about treatments, services, or other details.
  • While we make reasonable efforts to keep the information accurate and updated, Smriti IVF does not guarantee that all content on this website is fully accurate, complete, or current at all times. Any reliance you place on the information provided is at your own discretion, and Smriti IVF is not responsible for any outcomes resulting from such reliance.
  • Our website may contain links to third-party or external websites for reference or convenience. Smriti IVF does not control or take responsibility for the content, accuracy, or availability of such external websites. The presence of a link does not mean that Smriti IVF endorses or approves the views, content, or services offered on those websites.
  • Smriti IVF does not guarantee that this website will function without interruption, errors, or technical issues, or that it will be free from viruses or other harmful components. We are also not responsible for any damage that may occur to your device, software, or operating system while using the website.
  • Any opinions, experiences, or statements shared on this website, including those in testimonials or reviews, reflect the personal views of the individuals who provided them. These opinions do not represent the views of Smriti IVF, and we do not take responsibility for claims or statements made by such individuals.
  • To the maximum extent permitted by law, Smriti IVF shall not be liable for any direct or indirect loss or damage arising from the use of this website. This includes, but is not limited to, loss of income, loss of business, loss of opportunities, or any other related loss.
  • Users who submit content, comments, or materials to the website are solely responsible for what they share. Smriti IVF does not actively monitor user-generated content but reserves the right to remove or edit any content that is found to be inappropriate, unlawful, misleading, offensive, or objectionable, without prior notice. However, Smriti IVF is not responsible for any content posted by third parties.
  • To the extent permitted under applicable law, this website is provided on an “as is” basis, without any warranties or guarantees, whether express or implied. Nothing in this disclaimer is intended to limit any rights that cannot be excluded under law.

3. Medical Disclaimer

  • All medical information on the website is for educational and informational purposes only.
  • Treatment plans vary from patient to patient based on age, medical condition, test results, and clinical assessment.
  • No information on the website should be considered as guaranteed medical advice or a promise of treatment success.
  • Only a qualified doctor at Smriti IVF can decide the appropriate treatment after consultation and evaluation.

4. Eligibility to Use Services

Appointments and Consultations

  • Appointment bookings are subject to the availability of doctors and clinic schedules
  • Booking an appointment does not guarantee immediate consultation or treatment
  • Smriti IVF reserves the right to reschedule or cancel appointments due to unforeseen circumstances, emergencies, or medical priorities.

Enquiry and Consent Form

  • When you submit an enquiry form, contact form, or share your details with Smriti IVF through our website or any other communication channel, the information you provide is used only to respond to your enquiry and to assist you with our fertility services.
  • Your personal details, such as your name, phone number, email address, and any information you share, are kept confidential and are not shared with anyone outside Smriti IVF, except with our doctors, counsellors, or authorised healthcare professionals who are involved in providing the services you have enquired about.
  • By submitting any enquiry or consent form, you agree that Smriti IVF and its authorised representatives may contact you through phone calls, emails, SMS, WhatsApp, or other communication methods to provide information, updates, reminders, or support related to your enquiry or treatment.

Fertility Treatment and Outcomes

  • Fertility treatments involve medical procedures and biological factors that vary for each individual
  • Smriti IVF does not guarantee pregnancy or successful outcomes
  • Success rates depend on multiple factors, including age, medical history, lifestyle, and adherence to treatment protocols
  • Patients are expected to attend follow-ups, tests, and procedures as advised

Discounts, Offers & Schemes

  • Smriti IVF may introduce discounts, offers, or special schemes from time to time. These offers are subject to availability and may be changed or withdrawn without prior notice. Only one offer or scheme can be applied to a single transaction unless stated otherwise.
  • All pricing and offer-related decisions made by Smriti IVF and its associated centres shall be final.

Refunds, Cancellations and Discontinuation

  • If you wish to cancel your registration or request a refund for any amount paid online, you must submit a refund request with complete payment details. This includes the date of payment, transaction or reference number, and registration or appointment details, along with approval from the clinic administration.
  • Approved refunds are usually processed within 5 to 10 working days and will be credited back to the original mode of payment.
  • For any questions related to refunds or cancellations, you may contact Smriti IVF through our official support email info@smritiivf.com or helpline number +91 7294056411

7. Video Disclaimer

  • Any videos displayed on the Smriti IVF website or shared through our platforms are provided only for general information and awareness. The presence of video content does not mean that Smriti IVF approves, recommends, or guarantees the views, statements, or information presented in those videos.
  • Video content is not intended to replace professional medical consultation, diagnosis, or treatment. Medical conditions and fertility concerns vary from person to person, and viewers are advised to consult a qualified doctor before making any medical decisions based on video information. Do not ignore or delay seeking medical advice because of something viewed in a video.
  • Smriti IVF does not guarantee that the information shared in any video is accurate, complete, or suitable for every individual. Any references to treatments, outcomes, or external resources shown in videos are for general understanding only and may not apply in all cases.

8. PCPNDT Act Compliance

  • Smriti IVF strictly follows the provisions of the PCPNDT Act in both letter and spirit. We do not support, perform, or promote sex selection or gender determination in any form, as these practices are illegal and punishable under the law.
  • Smriti IVF actively opposes any test, technique, or procedure that is intended to identify or influence the sex of a foetus. We do not allow any content, whether on our website, social media, or other digital platforms, that promotes, suggests, or encourages sex determination or sex selection in any manner.
  • Any content shared by third parties, such as patient testimonials, comments, or blog contributions, reflects the personal opinions of those individuals and does not represent the views of Smriti IVF. The presence of such third-party content does not mean that Smriti IVF supports or approves it.
  • If any content related to sex determination or selection appears on Smriti IVF platforms without authorisation, it should be considered unlawful and against our policies. Such content is strictly prohibited and may result in legal consequences.

9. Limitation of Liability

  • Smriti IVF is not liable for indirect, incidental, or consequential damages
  • We are not responsible for emotional distress or financial loss due to treatment outcomes
  • Website usage is at the user’s own risk

To the extent permitted by law:

  • Smriti IVF is not liable for indirect, incidental, or consequential damages
  • We are not responsible for emotional distress or financial loss due to treatment outcomes
  • Website usage is at the user’s own risk

Medical decisions are taken based on clinical judgement and patient cooperation